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Comparison: The Top 10 hotel booking systems in 2020

Donnchadh Tiernan

21 Oct, 2020

In the hotel and tourist accommodation sector, going digital is no longer something that’s just nice to have. The vast majority of bookings are made online through platforms such as Booking.com or Airbnb.

The current climate means that hotel owners have to lower their running budget more than ever before by making savings wherever they can.

Commissions paid on bookings through these platforms add up considerably, but this cost can easily be lowered.

The answer is to have your own booking system.

In recent articles, we have given you the keys to choosing your booking system, whether you are a hotel or cottage owner.

Today, we are showing you our Top 10 favourite programs.

* Our descriptions and ranking are based on :
− Reviews and customer evaluations found on various websites.
− The Capterra comparison site.
− Scores from customer services.
We won’t give price information, as this can vary depending on a whole host of criteria, such as the size of your business, the number of rooms, the digital solutions you already have, any specificities in your offer, the type of subscription you take out, etc.

Our Top 10 

#1 Amenitiz 

Specialised in the hotel sector, particularly independent businesses

Customer support

Booking notes

OTA integration

Management of prices and special offers

Three-click booking – Quality customer experience

Group bookings

Multiple payment possibilities: Amenitiz pay, Paypal, Stripe, etc.

Sale of experiences

Usable from a mobile phone

#2 eZee Reservation

Specialised in the hotel sector

Group bookings

Management of special offers

Booking notes

Activity reservations

#3 ReservationKey

Suitable for the hotel sector and tourist accommodation

Compatible with other programs

OTA integration

#4 Inn Style

Specialised for B&Bs and hotels

Management of special offers

Customer support

Booking notes

#5 SimplyBook.me

Suitable for all sectors that take bookings, not specialised for the hotel sector

Online payment

Booking reminders

Calendar syncing

Usable from a mobile phone

#6 Rezdy

Suitable for all sectors that take bookings, not specialised for the hotel sector or tourist accommodation

Customer support

Management of special offers

#7 InnRoad

OTA integration

Management of long-term stays

Specialised for the hotel sector

#8 Hotelogix

Suitable for small and medium hotels as well as hotel chains and beds & breakfast

No CRM

Online payment

Compatible with other programs

OTA integration

#9 RoomMaster

Specialised for the hotel sector

OTA integration

Management of long-term stays

#10 Beds24

Specialised for the hotel sector

Owner statements

Management of payments

Management of contacts

Donnchadh Tiernan

21 Oct, 2020