Our story, is theirs too
It started in the Swiss Alps. Over a decade ago, our co-founder and CEO Alex and his family bought an independent hotel. Before opening, they wanted to modernize the back-of-house operations to maximize margins and, ideally, have more time to focus on guests.
What they hoped would be simple, turned into a saga of finding and vetting vendors, setting up complex tech, and frankestein-ing various solutions into one support system. It was an expensive and nightmarish process! It was clear to Alex, then, how easily a system failure could wreak havoc on reservations and profits for other hoteliers.